Branded tracking

One tracking view. Yours, not theirs.

Every partner reports events in a different format, on a different page, with their logo on it. Motho normalises all of it into one tracking experience carrying your brand.

“Where is my order?” shouldn't be your job.

When tracking lives on the courier's site, your customer leaves your brand behind at the most anxious moment of the purchase — and when the page is unclear, they email you instead.

Multiply that across four couriers with four different status vocabularies and support becomes a full-time job that produces nothing.

Order #1042 · MTH8842193
YOUR BRANDING
Collected
Sandton · 09:14
At hub
Johannesburg · 14:02
In transit
To Cape Town · 21:40
Out for delivery
Sea Point · 07:55
Delivered
Expected today
The same view regardless of which delivery partner is carrying the parcel.
What you get

The parts that do the work.

01

Normalised events

Collected, in transit, out for delivery, delivered, exception — the same status language across every connected partner.

02

Branded tracking page

A tracking page on your branding, linked from the order, so the post-purchase experience stays yours.

03

Proactive notifications

Email, SMS and WhatsApp updates fire on the events that matter, so customers stop asking and support volume drops.

04

Exceptions surfaced early

Failed handovers, delays and address problems are flagged in the dashboard while there's still time to fix them.

62%reduction in “where is my order”
3.4mtracking pages viewed
8.1mnotifications delivered
94%exceptions caught early

Placeholder figures — to be replaced with verified platform data

Keep the last mile on your brand.

Connect a store and send your next tracking update from Motho.

Start shipping with Motho